Returns & Exchanges
At Snag, we want you to feel confident in every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn items. If your fit isn't quite right, we are here to help you find the perfect exchange or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn items with original tags attached into their original packaging or a secure mailer to ensure they arrive safely.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you as soon as your refund or exchange is processed.
